Last updated: 15 September 2025

1. Overview Content Compass (“we”, “our”, “us”) provides tools to index website content, power assistants, and draft communications. By using the Service, you agree to these Terms.
2. Eligibility and Accounts

• You must be able to form a binding contract.
• You are responsible for the security of your account, including device and password hygiene.
• You must provide accurate information and keep it up to date.

3. Subscriptions, Billing, and Trials

• Plans are billed monthly unless otherwise stated. Annual pricing is prepay and discounted.
• Plan limits (e.g., interactions, indexed URLs) are measured monthly.
• Overage: If you exceed your monthly interactions limit, you agree to pay $10 per additional 1,000 interactions (billed in blocks). We apply a soft cap and continue service.
• Prices and features may change; we’ll make reasonable efforts to notify you in advance.
• Taxes (if applicable) are additional.

4. Acceptable Use You agree not to:

• Violate laws or rights of others, or misuse data you do not own or have permission to use.
• Attempt to probe, breach, or disrupt our systems.
• Use the Service to generate or distribute harmful, illegal, deceptive, or spam content. We may suspend or terminate accounts that breach these terms.

5. Your Content and Privacy

• You retain ownership of your content. You grant us a limited license to process it to provide the Service.
• We apply technical and organizational measures to protect customer data. See our Privacy Policy for details on data handling.
• You are responsible for ensuring you have the rights to any content you upload or index.

6. Integrations (e.g., Gmail OAuth)

• If you connect third-party services (such as Gmail), you authorize us to send emails on your behalf and access data strictly within the scopes you consent to.
• For Gmail send-only: we request the gmail.send scope. Tokens are stored securely and can be revoked by you at any time.
• Your use of third-party services is also subject to those providers’ terms and policies.

7. Service Availability and Changes

• We aim for reliable, performant service, but outages may occur. We may modify or discontinue features at any time with reasonable notice where practical.
• Beta or early access features may change, be limited, or be withdrawn without notice.

8. Termination

• You can cancel at any time; cancellation takes effect at the end of your current billing period.
• We may suspend or terminate if you breach these Terms, misuse the Service, or for security/risk reasons.

9. Disclaimers

• The Service is provided “as is” and “as available.” We disclaim all warranties to the maximum extent permitted by law.
• AI-generated outputs may be inaccurate or incomplete; you are responsible for reviewing before relying on them.

10. Limitation of Liability

• To the maximum extent permitted by law, our aggregate liability arising from or relating to the Service will not exceed the amount you paid to us in the 3 months prior to the event giving rise to the claim.
• We are not liable for indirect, incidental, special, consequential, or punitive damages.

11. Changes to These Terms

• We may update these Terms from time to time. Material changes will be notified by email or in-product. Your continued use constitutes acceptance.

12. Governing Law

• These Terms are governed by the laws of New Zealand. Disputes will be subject to the exclusive jurisdiction of the courts of New Zealand.

13. Contact

• Email: [email protected]
• Website: https://portal.contentcompass.io